Privacy Policy

Last Updated: January 2025

Hamsa Wolf ("we," "our," or "the Company") is a boutique Sales Engineering and Systems Architecture agency that provides custom-built business tools, automation systems, and AI-powered workflows. We respect your privacy and are committed to protecting the personal information you share with us.

1. Information We Collect

A. Information You Provide Directly

• Name, email address, phone number
• Business name and role
• Project requirements
• Intake form responses
• Files or documents you upload

B. Automatically Collected Information

• Browser type and operating system
• IP address
• Cookies and usage analytics
• Pages visited on our site

C. Project & System Data

For clients engaging in system builds or architecture:

• Business workflow information
• Operational processes
• Data models, automation logic, and internal structures
• Any content required to design custom modules or tools

D. Communication Records

• Emails
• Scheduling information
• Meeting recordings (when explicitly permitted)

We do not sell personal data.

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Design custom systems and architecture
• Communicate project updates
• Improve our offerings
• Handle billing and account management
• Ensure system reliability and support

3. How We Store and Protect Data

• Encrypted storage for files and project data
• Secure access controls for internal staff
• Regular system audits
• Industry-standard security practices

Client project data is only used for project development and support.

4. Third-Party Services

We may use third-party vendors for:

• Payment processing
• Scheduling
• Analytics
• Cloud storage
• Communication tools

These providers have their own privacy policies.

5. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Request correction or deletion
• Opt-out of non-essential communications
• Request a copy of your stored information

6. Data Retention

• Project data is retained for as long as needed to deliver services
• Archived project files may be retained for documentation unless deletion is requested
• Email correspondence may be retained for operational history

7. Children's Privacy

Our services are not intended for individuals under 18.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted here.

9. Contact Us

For questions or requests:

Email: support@hamsawolf.com